Cecilia Mariana Mustapa,
Monitoring Analytics & Therapeutic Care
Cecilia’s journey with Philips Indonesia began in late 2012, when a regional business leader for the company’s Monitoring Analytics and Therapeutic Care (MA&TC) division recognized that Cecilia was a great fit for Philips and called to convince her to join the fold.
In a way, the leader’s sales pitch wasn’t anything Cecilia hadn’t already heard from other prospective employers. “Philips wanted to change people’s lives,” he said. But the passion and authentic emotion with which he told his inspirational stories of life at Philips captured Cecilia’s imagination.
“I thought to myself, ‘why not?’ After all, to work for a company committed to improve the health of society was something I always wanted,” recalls Cecilia.
And so, a few months later, in March 2013, Cecilia joined Philips Indonesia as a channel manager for Philips Indonesia’s MA&TC division.
Fortunately, life at Philips exceeded Cecilia’s expectations.
The first step towards a rewarding career path
“One of the main reasons I joined Philips was because I wanted to contribute more to society. At the same time, I came to realize that I had always wanted to work for a company which believed in its people and genuinely wanted to grow its talent both professionally and personally – and this is what I soon realized I had found at Philips,” says Cecilia.
“It was very surprising to me because, at the time, I thought that a big corporate company like Philips would only care about their P&L, but Philips cares about so much more – it’s truly a company willing to go the extra mile to understand the goals and ideas of its staff.”
From her very first day, managers would regularly ask Cecilia how she was enjoying her role and what she dreamed of achieving at Philips. They kept their doors open at all times. They respected her opinions. And, most importantly, they listened.
“When I first joined, I told my bosses that I wanted to become the Business Manager of MA&TC one day. They said, 'to be a business manager, you need to show these skills and behaviors: A, B, C and D. Right now, we see that you have A, B and C, but we haven't seen strong evidence of D yet. If you're able to demonstrate this, you'll be able to get to your goal much faster'. “Being told in exact terms what I needed to do to land the job I wanted made achieving the promotion that much easier.”
Thanks to her supportive colleagues, Cecilia climbed the next rung in the ladder to become Business Manager of the MA&TC division in 2015, just two years after joining the company.
It’s a position that she holds to this day – one that involves overseeing all aspects of developing the MA&TC business, a division that has more products in its portfolio than any other under the Philips Indonesia umbrella.
Beyond the job: Making an impact on society
From algorithms designed to support category-leading precision, to configurable screens and multi-parameter alarming, the division’s products could potentially improve the accuracy and efficiency with which a clinician is able to monitor a patient’s needs.
That the devices connect to form a network that captures virtually patient data through appropriate processes and procedures that can be analyzed anywhere at any time is truly amazing in Cecilia’s eyes.
“It's a little like AI. They talk to one another and produce data that the system can then use to improve data management, clinical workflows and patient safety – and ultimately could help to save lives,” she says.
And it’s not just innovative products that make Philips well positioned to help hospitals reduce lengths of stay, mortality rates and costs. As Cecilia explains, before any sales are made, Philips employees take the time to understand the needs of their clients, so that they can suggest solutions that treat the causes of a client’s problems, rather than their symptoms, which often manifest themselves as simple requests for specific products.