Coming from a customer service background in healthcare, Philips approached and recruited me as a Customer Support & Forwards Logistics Manager in North Ryde, Australia in 2006. At the time, I was admittedly unaware that Philips even had a healthcare division, but I quickly came to appreciate the company’s forward-thinking approach to the field. Since I joined ten years ago, I have grown in my leadership role together with my team while Philips has strengthened its local and global reputation as a well-respected name in healthcare, with more than 126 years of company history in innovation.

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What you do every day can contribute to the innovative health technologies and solutions we develop that make a positive

Connecting, Understanding and Improving
Before joining, the existing function head of Customer Support walked me through the scope of my prospective role, which really energized me! My key performance indicator at the start was to get to know and understand my team and the day-to-day work activity and to then identify areas for improvement. I reached out to key stakeholders from different functions across all districts in Australia and New Zealand (ANZ), and organised one-on-one sessions to get a feel for their challenges and needs. From there, I established the type of team that was needed to manage the business successfully.

Since my early days at Philips, discovering ways to enhance our performance has been one of my key strengths, which Philips has tapped into and leveraged. This feels extremely satisfying! Some of my personal highlights along this journey was participating in the business improvement competitions in ANZ and Singapore.

We fully understand that work is only one part of your life.

Making Philips Great place to work for everyone,everywhere.

When you’re at your best, we’re at ours

We offer a variety of benefits and health programs to help keep you strong, mentally and physically. This helps you perform to the best of your ability at work, while also making you more able to manage the rest of your busy life.

We offer a variety of benefits and health programs to help keep you strong, mentally and physically. This helps you perform to the best of your ability at work, while also making you more able to manage the rest of your busy life.

​​​​​​​We offer a variety of benefits and health programs to help keep you strong, mentally and physically. This helps you perform to the best of your ability at work, while also making you more able to manage the rest of your busy life.

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What you do every day can contribute to the innovative health technologies and solutions we develop that make a positive