Field Service Engineering

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Listen. Solve. Fix. You’ve got the technical and
communication skills our customers rely on.
Remote or on-site, field service engineers keep medical
devices and departments running, improving lives 24/7.
Make your mark on the health technology industry
and help make life better for patients and healthcare
providers alike. When you join us, you'll combine
purpose with passion!

The work you do every day makes a difference to real people – healthcare professionals and patients - all around the world. Sometimes even those closest to you. Inspired by our purpose of improving lives through meaningful innovation, you’ll make your mark by ensuring the uptime, quality and safety of our equipment and solutions across multiple locations.

Our customers view you as a key part of their operations and a trusted partner. You’ll be able to work independently out in the field, making an impact where and when it matters most. You’ll also enjoy great collaboration with your peers and a strong buddy system. Every day is an opportunity to learn from one another while putting your expertise and passion to work in the most vital of ways.

You’ll think of your career path not in terms of position or rank but as an opportunity to explore what you’re capable of. You’ll learn different modalities, equipment and devices and receive continuous training to support your work at the forefront of health technology. The talents you have and those you'll discover will be supported and embraced.

You’ll receive a variety of benefits aimed at keeping you happy, healthy, strong and engaged. And you’ll be given the flexibility to help you shape a healthy work rhythm with strong holiday policies, well-being programs and more offerings designed to support you – both inside and outside of work.

In my opinion, Field Service Engineers play one of the most important role in any product/solution-based company.

Sriraman Natarajan

Head of Customer Service, India

80% of my time is spent on fixing equipment and 20% on admin and other tasks which could also include training.

Ruth Otieno

Field Service Engineer, Nairobi

A lot of patients I’ve supported are elderly, sometimes they write an email or handwritten note to the team expressing how grateful they are - it always makes me smile!

Moumita Chowdhury

Team Lead (SRC), Australia

What I like most about my role is the ability to help customers, to fix things that are broken and to leave the hospital feeling like a hero.

Josh Feller

Field Service Engineer, USA

At Philips you can simply be yourself. You don't have to change to suit anyone, and everybody is friendly and supportive giving you help and if and when you need it.

Warren Thorpe

Field Service Engineer, UK

Many Engineers move into project management with the experience that they gain as Field Service Engineers. It's quite a versatile role.

Terry Allen

District Service Manager, USA

I set out each day with a team approach and stay customer-focused. This has been my work ethic for almost 26 years with Philips.

Duane Harris

Field Service Engineer, USA

When I first joined upon graduation, I was new to the field and wasn’t ready to conduct repair work on my own. Now, I complete nearly 100 repair jobs a year.

Yurina Osuma

Field Service Engineer, Japan

At Philips, it's easy to find the balance between exciting work and free time, and the great colleagues and the team are a big part of that.

Oliver Kaufung

Field Service Engineer, Germany

As a Field Service Engineer, I have the opportunity to improve lives. Patient safety & customer satisfaction are my top priorities. I am proud to be a part of this team.

Steffen Kaatz

Field Service Engineer, Germany

Frontline field service engineers – like Ruth Otieno have a vital role to play in keeping healthcare equipment running. Ruth explains her typical day, and provides advice for new field engineers

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If there was ever a job at the heart of the customer experience, it would have to be the field service engineer (FSE). Working directly with customers, listening, and solving problems are all in a day’s work for our FSEs.

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Tony, a field service engineer in the United States talks about his journey at Philips. He walks us through his day in an interesting video and talks about what this job means to him

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Sriraman Natarajan, Head of Customer Service at Philips India (based out of Mumbai) shares his insights on why field service engineering could be a career path worth considering.

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Hear what our field service engineers have to say

Do the work of your life to help the lives of others. And together, let's innovate the future of healthcare.

Be on the frontlineof healthcare and

enable timely diagnosis 24/7

Search for jobs in Field Service Engineering

Want to do the work ofyour life at Philips?

Make a world of difference

Harness the power of together

Grow as yourself

Gain perks to thrive

Hear what our field service engineers have to say

Do the work of your life to help the lives of others. And together, let's innovate the future of healthcare​.

Be on the frontline
of healthcare and

enable timely
diagnosis 24/7

Want to do the work of
your life at Philips?

Do the work of your life to help the lives of others. And together, let's innovate the future of healthcare.